Ensure you’re getting the best results from sending SMS.
We’ve used our mobile marketing expertise together with your feedback, to compile a list of best practices and handy hints for using SMS. Here are our next 2 tips..
7. Add links to your message
When adding click through links in your SMS, ensure the entire link is entered correctly – incomplete addresses will result in broken links. Be sure to test these links before sending the message to confirm connectivity and how it resolves on a smartphone.
Hint: Smartphones allow you to add another level of interaction when sending SMS messages. Add links to your website, to a specific property or document in your message for recipients to click through to view. This is especially useful for sales and open homes.
8. Check your reporting
It is good practice to login to your RockensMS Online Portal after sending large batches of SMS to view their message delivery status.
Hint: Your RockendSMS Online Portal gives you access to comprehensive reporting of all SMS messages sent from your account – message time, date, recipient number and message content are all logged. Most importantly, your online reporting displays message delivery statuses – sent, delivered, failed or rejected. It is good practice to login to your RockendSMS Online Portal after sending large batches of SMS to view their message delivery statuses. Any “failed” or “rejected” messages may have been sent to invalid mobile numbers and will require follow up.