RockendSMS for REST Professional
ith an open rate of 98%, text messaging is still the most direct, immediate and effective means of communication available – RockendSMS integrates SMS into your REST Professional.
SMS integration enables sending to tenants, owners and suppliers, with all SMS communication logged in the Actions and Conversations Diary. Send single messages instantaneously from the tenant/owner card or use the Print Letters/Mail Merge function to send bulk mail merge SMS to tenants for detailed arrears and other notifications. Elect to enable SMS replies to allow recipients to respond to your messages – replies are received via email and logged in your RockendSMS online Web Inbox.
Clients using REST Professionals versions 14 and above, are given access to additional features through the RockendSMS Enhanced integration – schedule messages for a later date and time, dynamically set replies ON/OFF at time of sending, send multi-part messages, see message delivery statuses, preview mail merge SMS before you send, direct access to your RockendSMS Online Portal from REST Professional and more.
Enhanced RockendSMS via REST Professional
Also included in your RockendSMS package..
- Instructions for setting up OMS in Outlook 2007 and 2010 Instructions for Sending Email SMS - All Other Email Platforms
Included in your RockendSMS package, is the ability to send messages from your Microsoft Outlook email software.
Sending SMS from Outlook is fast and efficient, but the most notable feature of EmailSMS is the ability to receive replies to your messages in email format to your Outlook inbox.
If you are using Outlook versions 2007 or 2010, you can take advantage the integrated OMS plugin for EmailSMS. This plugin further simplifies the EmailSMS feature by allowing you to preset parameters within Outlook for a one step sending process!
- View Set up Instructions
RockendSMS Online is the ultimate web based SMS communication and management tool designed and developed to provide agents with cutting edge mobile technology. RockendSMS Online incorporates all the elements of a highly efficient business tool, giving you the ability to track and send individual and bulk SMS, create message templates, receive replies and set dynamic message headers. This simple yet effective system, will improve the way to stay in touch.
Additional Features of RockendSMS
- Web Inbox
Take advantage of the latest SMS reply technology with your very own Web Inbox. With RockendSMS Online, you can now send messages from your account and have replies come back to your centralised inbox online.
Stay in touch with your clients even when you’re not in the office. With message scheduler you can organise mass and reoccurring messages and schedule them to be sent at a later time and date.
- Mail Merge
Mail Merge allows you to send SMS messages with targeted impact. Easily and effectively enhance communication with perspective clients or open house participants by personalising your messages. SMS Mail Merge is as simple as browsing and selecting a file with your recipient details, selecting the relevant details from the file and sending to as many or as few people as you like.
- Bulk SMS
Getting your message across to a large number of recipients is quicker and easier than ever before. With the ability to upload lists of numbers to your RockendSMS Online account, send one message to any number of people in no time at all.
- Address Book
Set up both personal and company address books on your RockendSMS Online account. Your address book allows you to easily send messages to your contact lists from anywhere without the need to enter mobile numbers.
- Online Reporting
Online reporting gives you the power to oversee your entire RockendSMS account. Whether sending SMS from your Rockend software or from Outlook, all messages are reported through your RockendSMS Online platform. Sending reports allow you to track and analyse your messages at a glance and take total control of your SMS communication.
- Web Inbox
- Contact Us
Integrate SMS into your office CRM software. Do you currently utilise other client management systems in your office?
If you are currently using RockendSMS for REST Professional, STRATA Master or Clarke, talk to us about integrating SMS messaging into other sales or client management systems.
We are happy to discuss effectively consolidating your messaging across multiple client management systems giving you the benefit of dealing with just one SMS provider.
We can facilitate a number of other management systems, so don’t hesitate to ask us the question at no obligation. This is a great way to increase efficiencies across your entire environment and keep your costs down.