SMS your clients directly from your email
Working out of your email inbox all day? Send SMS from there. No need to be switching between tools and no messing about with extra software.
Get all SMS replies direct to your inbox
More reason not to leave your email inbox. Not only can you initiate SMS from your email you can also quickly reply to inbound SMS, simply click reply, type and send! Easily keep track of all your client conversations.
Auto-forward Inbound SMS
It works both ways! Your customers can SMS you and you’ll receive replies directly to your email. You can then reply to the e-mail and it’ll get sent as an SMS text message. You can register multiple email addresses and domains to send from, too.
Go to your email and compose an email. In the To: field enter your recipient’s number followed by @smsmail.com.au
From fault alerts, system failure notifications, disaster forewarning to staff safety checks, SMS is a great way to keep your customers and staff informed in a timely manner. By utilising the email to SMS service, you have the benefit of sending the alerts out directly from your email inbox, without needing to jump on to another system.
With our direct connections, you can also rest assured that your messages will get delivered swiftly; and your data will be processed with the highest standard of data security protocol.
SMS enjoys a much higher response rate than push notifications and email, making it a much better channel to communicate time sensitive messages with customers. Delivery notifications, for instance, would be best delivered via SMS. This process can also be easily automated by integrating your e-commerce platform with our SMS API integration to save your staff from these tasks.
Keeping your customers up to date with their orders could improve customer experience, at the same time helping you to streamline your delivery process by making swift changes if customers are not home to take receipt of a delivery.